The SinksFaucetsandMore.com℠ staff has been sourcing fine plumbing products for the designer plumbing industry for over 25 years. We now bring those services and products to homeowners, builders, designers, and contractors.  Customer Service is important. Let us help you make your selections to make sure your vision will work in a functional manner.

We offer products that are typical to the plumbing industry or exclusive custom painted work. We have access to a vast array of products through our large network of product sourcing. Bringing you great values for your spending dollars.

Have something unusual or hard to find? Our sourcing department will be more than happy to locate it for you. E-mail your request and we will be happy to help you.

Email Us at PRODUCT FINDER

Terms & Conditions

All orders over the phone and internet are subject to the terms and conditions below.   All of our products are guaranteed against damage and defect.   It is your responsibility to inspect your product at the time of delivery if delivered by a motor truck and within 7 days if your product is delivered by UPS, Fed Ex or a similar carrier.  

Free Shipping

We have Ground Free Shipping on every product on our site in the Continental US, excluding Alaska.   Many times we are still able to maintain "free shipping" if you are outside the US.   Please call us for information.   All ground shipments go by UPS, Fed Ex, DHL or by Common Motor Truck Carrier.  All Truck shipments are delivered Curbside.   We also offer inside delivery for an additional charge, please call us for more information.

Claims for Defective Product

Our plumbing products are guaranteed against defects in material and workmanship for a period of one year from the date of purchase.  Baths by Design will replace or repair such items that may prove to be defective.

 If your item is problematic due to a manufacturer's defect, we can either replace the defective part, or if necessary, the entire unit. We stand behind our products and maintain great relationships with the manufacturers who produce them. If you are having an issue, please contact us and we will make every effort to resolve it.

Baths by Design does not assume liability for labor charges, removal or reinstallation expenses, freight or postage, injuries, or incidental or consequential damages resulting from a defective product.   

Any product problem with results from abuse, misuse, improper installation or maintenance, hard water, proximity to bodies of salt water or accidental damage, are not covered by any warranty set forth.

Claims for Damaged Product

If an item arrives damaged or parts are missing, we will make every effort to obtain the necessary replacements as quickly as possible at no cost to you.  If we cannot replace parts or repair the damage, we will send out a complete replacement unit.  Baths by Design reserves the right to replace damaged merchandise within 14 calendar days of notification by the customer. If a replacement item is available for shipping within that time period then a refund cannot be issued. If no replacement is available, the damaged item(s) will be refunded in full.

Deliveries by Motor Truck Carrier...
All Deliveries by Motor Truck Carrier must be INSPECTED at the time of delivery.  Once you sign that you have received the products in good condition, it may be too late to make a claim.   You must note on the delivery receipt any damage or you may refuse the delivery altogether.   It is your responsibility to inspect the products upon delivery.  Once product is signed for and accepted in good condition, claims for damage cannot be lodged against Baths By Design.   If damaged is noted on the delivery receipt or if you signed under duress, you have 3 days to file a claim.  

Deliveries by UPS, Fed Ex or similar carrier...
All materials received must be inspected  within 7 days of receipt of materials.   All claims for any reason must be brought to Baths By Design's attention with associated evidence within those 7 days for full credit for merchandise.  You may be required to hold on to the damaged goods for up to 90 days for carrier inspection.   No future claims for any reason against the materials can be lodged against Baths by Design.

Return Policy
If you decide you do not want your purchase and want to return it,  there is a 25% restocking fee (40% on special orders) and the customer must ship the product back, insured, to the appropriate warehouse in resalable condition in the original packaging.  An RGA must be issued in advance and within 30 days of delivery.  Baths by Design will not accept returned goods if an RGA is not issued.  If products are returned without an RGA # and to the wrong warehouse, additional fees will be charged back to the customer.   If a reorder is done with Baths by Design, the restocking fee may be reduced to 15% depending on the circumstances and is at Baths by Design's discretion.  Some items, like hand-painted goods & bathtubs  are not returnable or refundable at all.   It is our policy not to accept returns after 30 days of delivery.   Exceptions may be made at Baths by Design's discretion as customer service is important.  Defective and Damaged Products are not subject to restocking fees. All returns require a return goods authorization (RGA) number. Please E-mail your request to return at info2@sinksfaucetsandmore.com

Cancellation Policy
All merchandise must be paid in full at the time of order.  Any cancellation of the order at any time will result in the appropriate restocking fees if the shipment cannot be stopped from leaving the warehouse.  If you have order a "Special Order" product, you will not be able to cancel your order if the process of making the special order has begun.

Custom Painted Designs

Strike off samples (designs painted on a tile to show colors and base design ) of custom painted designs are available for a $50 non-refundable fee. The tile is to be sent back w a signature in the supplied envelope. No custom painting will be done until the strike off is returned with a signed off signature on the design and colors. Custom painted merchandise is non-returnable.

Sales Tax Policy

SinksFaucetsandMore.com only collects sales tax for orders shipping to the state of Florida. Any orders shipping to any location outside the state of Florida are not subject to sales tax.

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Disclaimer

While we take measures that our web site reflects accurate product information and pricing, sometimes an error can appear on the site. We are not responsible for misrepresentations or errors found on the site. Additionally, colors often vary depending on monitor settings and screen resolution, and may not always display accurately on your screen. SinksFaucetsandMore.com makes every effort to be sure that the listed information and pricing on our site is accurate. SinksFaucetsandMore.com will not be held liable for any typographical errors or prices listed incorrectly.

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